Privacy Policy

1. Introduction

This Privacy Policy explains what personal information Pulse Point Nursing Care collects through this website, how we use it, and the choices you have. We respect your privacy and only collect what we need to respond to you and provide our services.

2. Information We Collect

We collect personal information only when you choose to provide it:
- Contact form: your name, email address, subject, and message.
- Course registration: your name, email address, phone number, and an optional message.

We do not require an account or password to use these forms, and we do not collect payment information through this Site.

3. Search

Our site search can suggest results as you type. We only record a search term (not who searched it) after you pause typing, and only to see which searches turn up no results — this helps us understand what visitors are looking for so we can add that content. Search records are not linked to your name, email, or any other personal information.

4. How We Use Your Information

We use the information you submit to:
- Respond to your enquiry or course registration.
- Contact you about the service or training program you asked about.
- Keep an internal record of enquiries and registrations for our own follow-up.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. How We Protect Your Information

Submissions are stored in our database and are only accessible to authorized Pulse Point Nursing Care staff through a password-protected admin system. Administrator passwords are never stored in plain text. We take reasonable technical and organizational steps to protect your information, though no online system can be guaranteed 100% secure.

6. Data Retention

We keep contact and registration submissions for as long as reasonably necessary to respond to you and for our own records, and our staff can permanently delete a submission from our system on request.

7. Cookies

This Site does not use advertising or tracking cookies. A single session cookie is used only to keep our own staff logged in to the admin system — it is not set for ordinary visitors browsing the public site and is not used to track you.

8. Third-Party Services

We may use a third-party email delivery service solely to send the notification emails generated by your contact or registration submission. We do not share your information with any third party for their own purposes.

9. Children's Privacy

This Site is intended for adults seeking caregiving services or caregiver training. We do not knowingly collect personal information from children.

10. Your Rights

You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us through our Contact page. We will respond to reasonable requests in line with applicable Nigerian data protection law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The version posted on this page is the current one and applies from the date it is published.

12. Contact Us

Questions about this Privacy Policy, or requests about your personal information, can be sent through our Contact page.